BY THE SCALE UP COLLECTIVE

Growth doesn’t happen by accident. And if you’ve been following us for a while you probably know by now that we’re BIG on talking to customers (and/or prospects). Everything we do starts with audience insights.

Without that, you’re simply just guessing what your audience need, what motivates them, and how you can add value to their lives.

To help you get started we’ve put together a quick guide on what, when and how to ask for feedback.

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Click the titles below to dig into each section 👇

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What to ask

When to ask

How to ask

How to use your insights

Final thoughts